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[PowerDialer for Salesforce, from XANT (formerly InsideSales.com) is] generally used by sales department to connect with the clients on …
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What is InsideSales.com / XANT PowerDialer for Salesforce (discontinued)?
PowerDialer for Salesforce, from InsideSales.com / XANT is a discontinued sales dialer.
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Popular Features
- Dialer-CRM integration (14)8.080%
- Outbound dialing (14)8.080%
- Call notes & tags (14)7.070%
- Automatic call logging (14)6.060%
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What is InsideSales.com / XANT PowerDialer for Salesforce (discontinued)?
PowerDialer for Salesforce, from InsideSales.com / XANT is a discontinued sales dialer.
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- Setup fee required
For the latest information on pricing, visithttps://www.insidesales.com/pricing
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- Tech Details
- Downloadables
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What is InsideSales.com / XANT PowerDialer for Salesforce (discontinued)?
InsideSales.com Predictive PowerDialer was an AI-powered sales acceleration application that aims to help SDR teams connect with the right people at the right times. The vendor's value proposition is that PowerDialer is designed to increase the focus, engagement and productivity of reps, with the goal of enabling them to generate more sales.
The product has been discontinued.
InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Features
Dialer Logistics Features
- Supported: Single line dialing
- Supported: Call into server with landline
- Supported: Call into server with VoIP "soft phone"
- Supported: Call into server with mobile phone
- Supported: Power dialer
Preview Dialer Features
- Supported: Contact preview
- Supported: Dialer-CRM integration
- Supported: Dialer integration to social media
- Supported: Call notes & tags
- Supported: Automatic call logging
Core Dialer Features
- Supported: Outbound dialing
- Supported: Inbound routing
- Supported: Custom caller ID
- Supported: Click-to-call
- Supported: Recorded voicemail drop
- Supported: Dialer contact import
- Supported: Campaign & list management
Call Follow-up and Quality Assurance Features
- Supported: Sales emails
- Supported: Follow-up calls
- Supported: Appointment scheduling
- Supported: Calendar sync
- Supported: Dialer reporting & analytics
- Supported: Dialer call recording
- Supported: Dialer call monitoring
- Supported: Dialer compliance
Additional Features
- Supported: LocalPresence
- Supported: Immediate Response
- Supported: PowerStanding Gamification
- Supported: Call Recording and Monitoring
- Supported: Reporting
- Supported: Inbound/Outbound Blend
- Supported: Multi-Channel Communications
- Supported: Automatic Data Sync
- Supported: Reporting
- Supported: Manager Insights
- Supported: Dynamic Seek Lists
- Supported: A.I. Models
InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Screenshots
InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global, North America, South America, Europe, Asia |
| Supported Languages | English |
InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Downloadables
Frequently Asked Questions
PowerDialer for Salesforce, from InsideSales.com / XANT is a discontinued sales dialer.
Reviewers rate Contact preview and Dialer-CRM integration and Outbound dialing highest, with a score of 8.
The most common users of InsideSales.com / XANT PowerDialer for Salesforce (discontinued) are from Mid-sized Companies (51-1,000 employees).
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[PowerDialer for Salesforce, from XANT (formerly InsideSales.com) is] generally used by sales department to connect with the clients on the call.
- Dials from a local number
- Easier to make notes during conversation
- Record all [your] calls
- Some times face issue in Call logs
- Click to dial have some glitches
- All data get removed when incoming call come
August 31, 2018
PowerDialer to Power Through!
We use InsideSales PowerDialer to make calls to inbound leads. It also helps us manage our leads with Salesforce. It moves us from record to record for all the leads that are in our name. This is only used by our sales development team and makes us much more efficient at reaching out to all the leads that we have without having to pull a list or run a report in Salesforce to find them.
- Organizes your leads based on the parameters you set so you call the hottest leads first.
- Connects with your phone so you can dial from your computer without having to enter the numbers every time.
- It also allows you to record the notes from the call right there and they get added to the completed task in Salesforce.
- Sometimes the powerdialer doesn't connect and it won't log your calls. This doesn't happen to frequently though.
- Although you can switch to local presence and show that you're calling from another number, it isn't a feature that is easily done between calls.
- Displaying short call history would be helpful or if the notes I left in the comments would also show in Salesforce. This would make it easier to know what happened the last time I spoke to this person.
August 27, 2018
Super Power Dialer indeed.
We use it for each department in our company that contacts customers or prospects. It allows us to separate our call flows, keep track of successful numbers to call, best times to call, length of time calls, how much time is being spent on the phone, and how much is idle on phones. It helps us organize our time and efforts better, allowing us to be more efficient and successful. It helps us obtain customers, retain customers, and track our employees call usage. We can use it to have our local numbers showing, instead of just our station phones or company phone, which helps increase contacts, and the numbers are ours, which engages more callbacks.
- It allows us to call from our local presence numbers which increases contacts and call backs.
- It tracks phone usage and its versatility allows us to track the stuff that matters to us specifically.
- No call parking features for inbound calls, if on a call through the dialer, one cannot place that call on hold to take the second call.
- All notes are lost when another inbound call comes in, whether or not you accept that call.
March 13, 2018
PowerDialer Review
The business development department uses PowerDialer as a way to efficiently and effectively contact leads in a pipeline. PowerDialer is a great tool to use for prospecting and reaching out to leads.
- Ease of use
- Speed and efficiency for reps to reach out to leads in pipeline and maintain opportunities
- Local presence helps to get in contact with prospects in different locations
- The messiness of duplicate accounts
- Notes - in the box where you can leave notes on a lead page, I wished many times that there was a "edit text" box with the Bold/Italic/Underline options as well as Left/Center/Right positioning
- The call system can be a bit buggy sometimes. Either the line ends up being garbled or it fails to dial, fails to record
December 04, 2017
InsideSales.com - PowerDialer
InsideSales is being used by the Sales Development department. We have the tool integrated with Salesforce so it makes it much easier to make deals to prospects by calling with one click. It also saves our call logs (notes) and records calls over 2 minutes for future reference (this may be an add-on, I am not totally sure).
- saves a ton of time when calling large quantities of prospects
- easier to record call notes than logging a call manually in sfdc
- call recordings
- somewhat glitchy
- occasionally the "power dialer" will just stop working unexpectedly for our entire team
- "error saving call log" message pops up occasionally and will not save the call
November 20, 2017
Average Dialer Software. Make sure your CRM is optimized.
Departmentally - We use it with our SFDC Instance to connect with our prospective customers.
- Local Presence. Dialing Texas from Massachusetts, it puts a TX Area Code on your number so the ability to have a connection via a local area phone call is more likely. Nice Feature.
- Seek Lists - Loading Campaigns or Assigned Territory Lead lists you can rapidly go through - trade show lists, webinar attendees, old captured leads depending on how you create reports.
- Integration with SFDC - Tasks, Notes, Logged Activity. Nice standard features. Improves efficiency.
- Updates are pushed down through admin of account to the end user. If your SFDC instance is not up to snuff, you can encounter connectivity issues.
- Depending on your bandwith or internet pipe, the click to dial feature could take seconds which add up to minutes and hours over the course of weeks and months. Again, if your IT environment is not finely tuned, some features are not accessible and efficient.
March 03, 2017
Great sales tool
Increased productivity, on average I called more leads due to never having to have more than 1 tab open (didn't get distracted looking through my pipe for leads to call). Loads next lead (and the best leads in your pipe). One click to leave a voicemail, 1 click to send an email. Record notes on file, remind you to call certain leads etc.
- Ease of use - very simple to use.
- Pull up appropriate leads to call.
- Saves time.
- Sometimes it can be slow at loading next lead.
- Not able to place calls sometimes - try again later.
- When you report an issue you never get feedback so sometimes it feels like you are wasting time reporting issue (is it going anywhere?).
February 20, 2017
Need to get into all the features to justify the price
InsideSales.com was used by our sales and account management department. The goal was to have a system that can help us log/record our calls and provide local presence numbers for our sales reps. The call recording was vital for coaching opportunities within our sales floor as well as to provide accountability for all users.
- It's fairly straight forward to use with click to call and automatically adding local presence.
- They have evolved some of their list dialing programs that can help make dialing smarter.
- When used properly, their support team is helpful.
- As with most dialer programs I've used, InsideSales.com can be buggy, especially early on.
- The service level we received dropped off over the years we used them.
- It is a fairly expensive dialer, especially once you get past the core features.
February 16, 2017
InsideSales - The Support team rocks!
InsideSales is only being used for our outbound sales team. It addresses our need of a database of leads and tracking the interactions we've had as well as providing an excellent dialing software to effectively perform outreach.
- Powerdial - Definitely the main draw. Make calls, send emails, input notes, leave pre-recorded messages, then move on the to next lead!
- List-Building - Seek lists are really powerful. You can upload 5,000 leads, set your criteria on just about anything, and your list is updated hourly during calling to bring the best leads forward to call. Domino lists can be useful as well. I've used them for specific company outreach and smaller lists (Domino lists are only called through once, without reactive filters)
- Quirky - Sometimes the filters don't act like you'd like them to. There seems to be parts of the software that are under-unitized and therefore under-supported. The one that comes to mind is "Contacts" as apposed to leads. You should be able to easily link all your contacts from a specific company (your contacts) to that company (your account) but these two don't always intersect well and don't like to work with Seek lists like "Leads" do.
February 03, 2017
InsideSales - Run away!
We wanted InsideSales to be a powerful tool to cut down data entry within our research and development teams, by utilizing the power dialer function and implementing within salesforce to help the teams cut down the time between transitioning through accounts and reading notes/ entering data from calls. This proved to be a huge and cumbersome task which was never fully implemented by their team, and caused all kinds of problems within our instance of salesforce with notes being lost when we switched back to our previous build due to errors from the InsideSales implementation.
- If their power dialer ended up actually working, then it would be useful. In our experience, it didn't implement into salesforce well but they touted some impressive features like data analytics and identifying peak call times (though this didn't work for us due to our salesforce instance giving them problems).
- Their support is terrible. Their staff seems to be just as confused as you are as a user with no experience, and isn't at all bashful about admitting that. If they didn't know an answer to a question themselves, they never offered to escalate it, you were better to hang up and try again and hope whoever answers next does know.
January 22, 2016
I was once InsideSales.com and now I'm outside.. missing it!!
InsideSales.com was our CRM system at SeniorQuote. The system was used by the Sales/Agents, Managers and Case Management/Administration, Data Analysts as well as maintained by our IT supervisor. InsideSales.com served as our database manager of prospective and existing clients so that we did not have to spend so much time capturing and inputting information. It would be very difficult to delegate certain tasks to the respective departments without InsideSales. It made sure that all departments are "on the same page" by having all our data on one system. Speaking from a telesales perspective, I feel that InsideSales.com simplifies my work so that I can spend more time selling. The system is very easy-to-use, I want to call it "plain" at times--but I think that is the virtue of InsideSales.com: simple, straightforward, and highly effective.
- Data Management - the system captures the information once, then you can convert the lead/prospect and just add in more info as you go--effectively streamlined.
- Phone Calls - being able to make calls through the CRM while the person's information is in front of you--highly convenient.
- Prospecting - easily find out number of dials, last time attempted contact, number of lead flow throughout the day, set callbacks--helps you stay on top and follow up effectively.
- Appearance - it could look a bit more modern with a few changes to fonts and color scheme (interchangeable would be awesome).
- Transferring Calls - seemed difficult (it could have been our phone software).
- Notes - in the box where you can leave notes on a lead page, I wished many times that there was a "edit text" box with the Bold/Italic/Underline options as well as Left/Center/Right positioning.